PRIVACY POLICY

1. INFORMATION WE COLLECT
We process personal data when you:

• Create an account
• Make purchases
• Subscribe to communications
• Browse our website
  This includes: name, contact details, payment information, and browsing behavior.

2. PURPOSE OF PROCESSING
Your data enables us to:

• Process orders and payments
• Provide customer support
• Improve products and services
• Prevent fraudulent activity
• Personalize your experience (with consent)

3. LEGAL BASIS
We process data based on:

• Contractual necessity (GDPR Article 6(1)(b))
• Legitimate business interests
• Your explicit consent

4. DATA SHARING
We may disclose information to:

• Payment service providers
• Logistics partners
• IT infrastructure providers
• Legal authorities when required

5. INTERNATIONAL TRANSFERS
For transfers outside the EEA:

• We implement Standard Contractual Clauses
• Ensure adequate protection measures
• Comply with GDPR Chapter V requirements

6. DATA RETENTION
We retain personal information:

• For active customer relationships
• To meet legal obligations (typically 6 years)
• For business records and analytics

7. YOUR RIGHTS
Under GDPR, you may:

• Request access to your data
• Correct inaccuracies
• Request erasure
• Restrict processing
• Object to marketing
• Request data portability

8. COOKIES & TRACKING
Our website uses:

• Essential functional cookies
• Performance cookies
• Marketing cookies (with consent)
  Manage preferences via cookie banner.

9. SECURITY MEASURES
We implement:

• TLS 1.2+ encryption
• PCI DSS compliance
• Regular penetration testing
• Role-based access controls

10. POLICY UPDATES
We may modify this policy. Significant changes will be notified through our website.

11. CONTACT
For privacy inquiries, please use the secure contact form in your account settings.